How much will the move cost?
The final cost of the move will depend on a number of factors: the services you wish Oz Moving & Storage to provide, the services your organization are willing and able to either do yourself (i.e. packing) or have an outside vendor handle (disassembling cubicles), whether you will provide your own boxes or wish to purchase clean, unused boxes from Oz Moving & Storage, the volume of goods being moved, and the distance you are moving.
Most commercial moves require an on-site consultation (at no cost or obligation) and we are therefore able to offer a guaranteed final price. Accessorial services such as packing, unpacking, computer prep, disassembly and re-assembly of units and cubicles, crating and rubbish removal are available for commercial moves as well. If you want to keep your costs down, the more you accomplish prior to the movers arrival, the less time required, and therefore the lower your move will cost. Having all the packing completed prior to the movers arrival is a good way to help expedite the move and keep the costs down.
How far in advance should I book the move?
As early as you can! Oz Moving & Storage can handle last minute moves (even same day), and it is common for clients to book on short notice, however, the more time you allow yourself, the more prepared you will be and the less likely you are to experience added stress because of it. There are “busy” and “slow” times of the year and month. Generally, the busy months are April through September, and the busy days of the month are the “end of the month” from the 25th – 3rd.. We normally recommend at least three weeks notice, however, sometimes we are booked for particular days/weeks in advance. Also, you will want to make sure you have enough time to get estimates and have some time to review them before you make your decision. So, ideally starting at least one to two months prior to your anticipated move day is a good idea. The larger the project, the earlier you should start shopping around. That will give you enough time to research companies, set appointments for on-site estimates (if applicable), collect and compare estimates, make a decision and book your move. Also, many commercial buildings require moves be executed after business hours to reduce elevator congestion and prevent the possibility of disruption with other business in the building hallways. Moving in the evening as opposed to during business hours also allows most companies to minimize downtime.
Will the movers “pack” our furniture? What about the computers?
Oz Moving & Storage considers packing the act of placing loose items in cartons. Desk contents, books and supplies are packed in boxes. Furniture is prepped and made ready for transport. Wrapping furniture, disassembling units, crating glass and marble are examples of how Oz Moving & Storage prepares your furniture for safe transport. The service of prepping is considered an element of the moving service. The blankets, tape, supplies and equipment we use to wrap and secure your goods are included in the cost. Computer equipment is packed in padded computer bins. We do require the client to disconnect all electronics prior to removal. Copiers should be serviced and made ready for transport by your copier service organization (especially if they are under a lease agreement).
My building requires a certificate of insurance. Can you provide one, and is there a charge?
A “certificate of insurance” is generally documentation of General Liability, Automobile Liability and Workers Compensation insurance. Most commercial buildings in New York City require documentation of such coverage in the form of a certificate; many as well have minimum limits of liability requirements. Oz Moving & Storage carries in excess of $5,000,000 coverage, allowing us access to every commercial building in New York. There is no charge for the certificate of insurance. The certificate of insurance does not provide coverage for your goods. Additional valuation or insurance must be purchased separately.
When should we start packing?
Too early is better than too late when it comes to packing. Start with the things you absolutely will not need, and work your way towards the essentials. Each employee should mark and pack at least one box with their essentials, including desk supplies and important current files.
If I hire a good, reputable moving company, why do I need insurance?
For the same reason excellent drivers still need to have car insurance – because regardless of how careful you are, the possibility of damage still exists. Movers are people, human beings, and there exists the chance of err and damage.
What happens if your movers break something?
Oz Moving & Storage has a dedicated claims manager and expert repairperson on staff. If you opted for additional valuation, and the item is repairable, it will be repaired. If it is deemed irreparable, you will be reimbursed for the depreciated value at the time of damage. If you opt for outside insurance coverage, all claims will be handled by the insurance company directly.
Do you offer storage?
Of course! Oz Moving & Storage maintains two storage locations and offers long and short term storage. Take this opportunity to utilize our document storage. There is no minimum or long term obligation. If you need more time or space than you anticipated, that’s fine too.