How much will my move cost?
The final cost of your move will depend on a number of factors such as the services you wish us to provide, the services you are willing and able to do yourself (i.e. packing), whether you will provide your own boxes or wish to purchase clean, unused boxes from us, the volume of goods being moved, whether there are stairs involved, and the distance you are moving.
Oz Moving & Storage California operates locally (within 100 miles) on an hourly rate (including the counties of Imperial, Kern, Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Ventura). All services, including packing, unpacking and basic disassembly/re-assembly are executed at our standard hourly rate. If you want to keep your costs down, the more you accomplish prior to the movers arrival, the less time required, and therefore the lower your move will inevitably cost. Having all the loose items packed up and ready to go will help expedite the move. If you have packed up all your loose items, and are eager and handy, you may take the extra step and disassemble furniture items (like bed frames and cribs) that require disassemble in order to be moved. Please note Oz Moving & Storage will only reassemble items we have disassembled. Also, just because you bought it disassembled (i.e. table, desk), doesn’t mean that it needs to be disassembled in order to be moved. Ask your project manager if you are uncertain. We don’t want to create extra work for you!
How far in advance should I book my move?
As early as you can! Oz Moving & Storage California can usually handle last minute moves (even same day), and it is common for clients to book on short notice, however, the more time you allow yourself, the more prepared you will be and the less likely you are to experience added stress because of it. There are “busy” and “slow” times of the year and month. Generally, the busy months are April through September, and the busy days of the month are the end of the month from the 25th – 3rd. Most leases begin and end on or about the 1st or 15th of the month, and our schedule is therefore busier. We normally recommend two weeks notice, however, sometimes we are booked for particular days/weeks in advance. Also, you will want to make sure you have enough time to get estimates and have some time to review them before you make your final decision. So, ideally, starting at least one month prior to your anticipated move day is a good idea. That will give you enough time to research companies, set appointments for on-site estimates, collect and compare estimates, make a decision and book your move.
Will the movers “pack” my furniture?
Oz Moving & Storage California considers “packing” the act of placing loose items in cartons. Books, linens, clothing, dishes, pots and pans are “packed” in boxes. Furniture is “prepped” and made ready for transport. Wrapping furniture, shrink wrapping mattresses, crating glass and marble are examples of how Oz Moving & Storage California prepares your furniture for safe transport. The service of prepping is considered an element of the moving service and is executed at the same hourly rate. The blankets we use to protect your goods are provided at no extra charge.
My building requires a certificate of insurance. Can you provide one, and is there a charge?
A “certificate of insurance” is generally documentation of General Liability, Automobile Liability and Workers Compensation insurance. Many apartment buildings require documentation of such coverage in the form of a certificate; many as well have minimum limits of liability requirements. There is no charge for the certificate of insurance. The certificate of insurance does not provide coverage for your goods; additional valuation or insurance must be purchased separately.
When should I start packing?
Too early is better than too late when it comes to packing. It is sometimes more time consuming than you think. Bear in mind your “packing style” – do you try to get it all done in one day or weekend, or would you prefer to spread it out over a few weeks packing a few boxes every day. You will likely want to sort through, and toss/donate unwanted things. How much free time do you have? If your free time is limited, try starting early and packing a little at a time. Start with the things you absolutely will not need, and work your way towards the essentials.
If I hire a good, reputable moving company, why do I need insurance?
For the same reason excellent drivers still need to have car insurance – because regardless of how careful you are, the possibility of damage still exists. Movers are people, human beings, and there exists the chance of error and damage.
Most of my stuff is junk, I just have a few nice pieces I want to insure.
If you purchase additional valuation, you must declare a lump sum value for the entire shipment, junk and non-junk. If you move with Oz Moving & Storage California and have a total shipment valued over $50,000, or single item(s) valued at $5,000 or more, you may not purchase additional valuation on the day of the move and will need to make prior arrangements. Visit www.movinginsurance.com and www.bakerintl.com for further insurance options.
What happens if you (Oz Moving & Storage California) break something?
Oz Moving & Storage California has a dedicated claims manager on staff, and a list of expert repair people. If you opted for additional valuation, and the item is repairable, it will be repaired. If it is deemed irreparable, you will be reimbursed for the depreciated value at the time of damage. If you opt for outside insurance coverage, all claims will be handled by the insurance company directly.
I need to move out of my current apartment earlier than my new one will be ready – do you offer short term storage?
Of course! Oz Moving & Storage California maintains a state of the art storage facility, and offers long and short term storage. There is no minimum or long term obligation. If you need more time than you anticipated, that’s fine too